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AXA in Ukraine seeks to become a company of Clients choice, which Clients recommend their friends, relatives and friends. To achieve this goal we are willing to constantly improve, enhance level of service, meet your expectations and even exceed them.

We continuously estimate the level of Clients’ satisfaction, that’s why the opinion of every Client is important to us. According to market researches, 79% of Clients of AXA are satisfied with the quality of service, politeness and kindness of AXA staff during the process of settling of their insurance claims.

We are grateful for every application, review or recommendation on the quality of services provided by AXA.

For your convenience and to save time you can contact us either:

• By calling our Contact Center 0 800 30 27 23 (24/7, free from fixed phones in Ukraine), you can get advice regarding AXA insurance, the process of your insurance case review, express your gratitude, leave complaint or recommendation.
• By sending a request via Internet (using the feedback form), you can send a commercial offer, find out the pricing of policy or leave a comment on the quality of service in AXA.
• By sending us a written request to the address: Illinska str., 8, 9th entrance, 4th floor, Kyiv 04070, Ukraine, (you can use the example of a written application) you can get an official response to your appeal to AXA.